Privacy and Terms

Privacy Policy for Raglan Rentals

Last Updated: 3 December 2023

Welcome to Raglan Rentals, your trusted car rental service in Raglan, New Zealand. At Raglan Rentals, we are committed to ensuring the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you use our services.

1. Information We Collect:

1.1. Personal Information:
When you make a reservation or rent a vehicle, we collect information such as your name, contact details, and driver’s license information.

1.2. Payment Information:
To process your payments, we collect billing information, including credit card details. All transactions are securely processed through trusted payment gateways.

1.3. Vehicle Usage Data:
We may collect data related to the usage of our vehicles, such as mileage, fuel consumption, and maintenance history.

1.4. Communication Data:
If you contact us, we may keep a record of our communication to assist you effectively.

2. How We Use Your Information:

2.1. Reservation and Rental Services:
We use your personal information to process reservations, facilitate rentals, and provide you with the requested services.

2.2. Communication:
We may use your contact details to send important updates, service-related information, and marketing communications. You can opt-out of marketing communications at any time.

2.3. Improving Services:
Your feedback and usage data help us enhance our services, troubleshoot issues, and improve the overall customer experience.

3. Information Sharing:

3.1. Third-Party Service Providers:
We may share your information with trusted third-party service providers who assist us in providing and improving our services, including payment processors and vehicle maintenance providers.

3.2. Legal Compliance:
We may disclose your information to comply with legal obligations, respond to governmental requests, and protect our rights or the safety of others.

4. Data Security:

4.1. Security Measures:
We implement industry standard security measures to safeguard your personal information from unauthorized access, disclosure, alteration, and destruction.

5. Your Choices:

5.1. Access and Correction:
You have the right to access and correct your personal information. Contact us if you need assistance.

5.2. Opt-Out:
You can opt-out of receiving marketing communications by following the instructions provided in the communication or contacting us directly.

6. Changes to the Privacy Policy:

6.1. Updates:
We may update this Privacy Policy to reflect changes in our practices. Check this page regularly for updates.

7. Contact Us:

7.1. Questions:
If you have any questions or concerns about this Privacy Policy, please contact us via:

By using Raglan Rentals’ services, you agree to the terms outlined in this Privacy Policy.

Thank you for choosing Raglan Rentals.

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